(1:29)
This animated video shows how the Rapid Improvement Model makes performance improvement a piece of cake. Watch it to see how the process can work for your team.
Produced by Kellie Applen and Paul Erskine
Animation by Piehole.TV
(2:00)
This short animated video explains how interest-based problem solving works and why it is so powerful.
Produced by Paul Erskine and Kellie Applen
Animation by Piehole.TV
Format:
PDF and PPT slide
Size:
8.5" x 11"
Intended audience:
Leaders at any level who need to articulate what process will be used to make a decision.
Best used:
Hand out at meetings or use in presentations when discussing consensus decision making and interest based problem solving.
You may also be interested in Interest-Based Problem Solving: A Step-by-Step Guide
Format:
PDF
Size:
6 pages
Intended audience:
Employees, managers and leaders at all levels interested in the Employment and Income Security Agreement.
Best used:
Download when you need a printer-friendly PDF of the agreement. The agreement is also available online.
Need a poster, video or article to share with your team? Looking for a copy of your union’s contract? This training will show you how to easily find and share information on LMPartnership.org from your desktop and your smartphone.
LMPartnership.org contains many tools employees, managers and teams need at work. This interactive training will show you and your colleagues how to navigate the site. You'll learn how to quickly locate, save and share successful practices, Path to Performance tips, icebreakers for your UBT meeting, and more.
Levels 1—5
Usually 30 minutes to 60 minutes. Can be customized to suit your team’s needs.
This in-person training is for unit-based teams, LMP councils, unit/departments, and other groups.
This course is designed for UBT consultants to deliver via two WebEx meetings or two in-person meetings. A condensed version of the full-day Co-lead Workshop, it will be particularly helpful when a new co-lead joins a team whose other leader(s) already has taken the full-day course. The course teaches the skills and knowledge needed to make unit-based teams work together effectively. The skills the co-leads learn are discussed and agreements are made regarding implementation when they return to the team. These materials provide a unique way for UBT consultants to provide individualized training to one set of co-leads at a time or to a dispersed group of co-leads via WebEx.
Level 2, 3
Two 2-hour modules (4 hours total)
This course is intended for all labor, management or physician unit-based team co-leads, particularly those who have already attended the full-day workshop but have been given a new co-lead partner. The workshop builds on the LMP Orientation workshop co-leads may have attended. Following this course, co-leads are encouraged to attend the advanced course, Team Leadership for Co-leads.
This course is designed to help frontline staff understand their role in a unit-based team
Level 1
4 modules, approximately 1 hour each
This course is intended for KP employees who are represented by a union in the Coalition of Kaiser Permanente Unions
Labor Management Partnership Orientation (LMPO)
Team Leadership for Co-leads is designed to bring labor, management and physician co-leads together to facilitate conversations about the performance of their unit-based teams. The co-leads receive information about high-performing unit-based teams at Kaiser Permanente and then review a 360 feedback tool to use with their teams after the course. Participants will learn a basic coaching model and practice role playing UBT coaching scenarios. Participants also will learn the fundamentals of how people adapt to change, review a change management model for leaders, and make agreements on how to manage change in their role with their unit-based teams. In addition, participants will learn the fundamentals of Emotional Intelligence and how to use “EQ” when leading change.
Level 3, 4, 5
8 hours
This course is intended for participants who are experienced co-leads of unit-based teams. Job categories who should attend union, management and physician co-leads.
This course is designed to improve the methods of a representative or “stakeholder” by providing tools and scenarios that will improve communication and teach how to manage issues.
Level 2
8 hours
This course is intended for labor participants only. Job categories who should attend are labor (co-leads, stewards and sponsors).
It is critical for steward sponsors and management sponsors to invest in the development of the unit-based team, which will have a long-term impact on the organization, and to learn about tools and resources available to them in their sponsor role. This course is designed to help union, physician and management sponsors discover the benefits of effective sponsorship and how it can help them develop successful, sustainable unit-based teams.
Union and management sponsors will gain an awareness of how their role is critical to the transformation of how the work at Kaiser Permanente is done.
Level 2
3 hours
This course is intended for participants who are sponsors of unit-based teams. Job categories who should attend labor, management and physician.
Labor Management Partnership Orientation (LMPO)
