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New contract in effect for 4 years.
Change is always scary. But doing it with the support and encouragement of your teams makes it easier.
From the Desk of Henrietta: "What About Me?"
UBTs well positioned to handle health care reform changes.
July 1, 2013
Tangela Ford-Brown, a patient care technician in Northern California and SEIU UHW member, with patient Macan Singh
Around the Regions (Summer 2013)
A look at performance improvement work in each region.
Englewood Primary Care UBT members work together to manage patient inquiries.
Patients Win After Team Ignores Traditional Hierarchy
Physicians pitch in to help short-staffed nurses.
June 12, 2013
Making Sense of the Path to Performance
Checklists help UBTs find their way from Level 1 to Level 5.
May 1, 2013
Safe to Speak Up?
How to build a culture where it's safe for all to speak up.
When Something Goes Wrong
A good system and courageous leaders are key to speaking up.
Unit-based teams are continuously improving quality, service and affordability at the front lines of care.
The $100 Million Savings Plan
Unit-based teams can improve affordability.
April 30, 2013
Making Health Care Safe
Report shows a lack of respect at work can be dangerous.
April 11, 2013
Pablo Raygoza, Fremont storekeeper and SEIU UHW member
Around the Regions (Spring 2013)
Eight quick hits from the regions on performance improvement
April 1, 2013
A simple way to help ensure patients stay safe is for members of a surgery team, like this one, to introduce themselves to one another before they begin a procedure.
From the Desk of Henrietta: Cough It Up!
Why speaking up is mission critical for safety.
Some of the Capitol Hill Adult Medicine team: Johnyia King, lead nurse; Sos Miboijana, MD; Jaqueline Cox, receptionist; Nikki Davis, LPN; labor co-lead Louise Casa, a nurse practitioner; and former management co-lead Shirley Moreland, clinical operations manager. King, Davis and Casa are UFCW Local 400 members, and Cox is an OPEIU Local 2 member.
Transforming Transport
See how your team can speed things up.
March 15, 2013
Njoki Maina, a senior lab assistant and SEIU UHW member, works in the lab at Santa Rosa Medical Center lab, which saved money by reducing its use of butterfly needles.
Affordable Health Care for All
UBTs help bottom line by cutting waste and boosting service.
January 29, 2013