TOOLS UBTs Improving the New Member Experience Share Tweet Email Format:PPTSize:50 pagesIntended audience:UBT co-leads, sponsors, UBT consultants, improvement advisorsBest used: To show how teams are improving the new member experience and gain some insight. Related tools: Virtual UBT Fair on Patient Involvement UBT Performance Update, March 2012 PPT: Hawaii Team Cuts Wait Times in Half What Teams Are Working On 10 Essential Tips for Improving Member Experience Download PPT 34 people found this helpful. Was it helpful to you? YesNo