Kaiser Permanente and the Alliance of Health Care Unions

TOOLS

Tough Conversations: Tips From a Partnership Facilitator

Format:
PDF (color or black and white)

Size:
8.5" x 11"

Intended audience:
Faciliators and others involved in leading the issue resolution process. 

Best used:
Use these tips when you are having hard conversations during the issue resolution process. 

Related tools:
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