Kaiser Permanente and the Alliance of Health Care Unions

TOOLS

10 Essential Tips for Reducing Wait Times

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Unit-based team co-leads and members

Best used:
Use this tipsheet as a starting point for team discussions and brainstorming ways to cut wait times and increase patient satisfaction. Post on bulletin boards and discuss in team meetings.

 

Related tools:
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