Kaiser Permanente and the Alliance of Health Care Unions
LMPartnership.org

Coming In From the Cold

An Inventory Operations unit-based team in the Mid-Atlantic States works together to drastically reduce outside deliveries of surgical instruments, furniture and other items, and prevent the dangerous and unsightly pile up of packages.

What to Do When Packages Pile Up

The Largo Medical Center in Maryland gets lots of deliveries. But it doesn’t have a loading dock. Boxes full of office and surgical supplies were crowding hallways and being left outside—even in the snow! The inventory operations unit-based team came together to make sure deliveries are kept safe and secure—and get to their intended recipients quickly and efficiently.

Here's What Worked

  • Conducting a motion analysis of sorting and delivering packages
  • Purchasing more carts and hand trucks
  • Enforcing an existing agreement with suppliers to split deliveries among departments

What can your team do to engage co-workers in a conversation about safety? What else could your team do to identify the next potential injury for employees and patients?  

Supplies and other deliveries are kept safe and secure, delivered quickly and efficiently

Act Now—Tools to Help Your Team

Need an Idea? Borrow One!

Have Some Fun

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