Kaiser Permanente and the Alliance of Health Care Unions
LMPartnership.org

Stories

2021 KP-Alliance National Agreement Ratified

National Agreement between Kaiser Permanente and Alliance Ratified

New contract in effect for 4 years.

alt="Drivers help load vans."

A driver helps get vans loaded for the daily runs.

Communication Drives Success

Problem-solving skills improve service.

August 19, 2014
Staff members go over discharge paperwork

Stephanie Valencia (left), a unit assistant, and Judith Gonzales, a senior unit assistant and the team's union co-lead, go over discharge-related paperwork.

Work With Patients to Ensure Follow-Up Appointments

See how your team can help.

August 19, 2014
alt="Standardizing tasks makes a safer workplace."

Standardizing tasks—such as passing sharp instruments in the operating room—is creating a safer workplace at West Los Angeles Medical Center.

Safety on a Silver Platter

Standard practice is the best practice.

August 19, 2014
alt="Emergency department supervisor Rosemary Sanchez."

Emergency department supervisor Rosemary Sanchez went from skeptic to enthusiast.

Teen Interns Jump-Start UBTs

Summer interns win over health care pros.

August 20, 2014
alt="Labs increase HPV screenings."

Teams Collaborate to Ease Growing Workload

Streamline workflow to fulfill patient needs.

August 21, 2014
alt="Members of the Perioperative team at Ontario Medical Center."

Members of the Perioperative team at Ontario Medical Center say performance improvement keeps them sharp.

How to Climb the Path to High Performance

Achieving and sustaining high marks.

September 8, 2014
alt="Medication bins at inpatient pharmacy."

Going From 4 to 1 Shoots Team Up to 5

A UBT's journey along the Path to Performance.

September 9, 2014
RN Kathy Stafford

RN Kathy Stafford, a member of the Oregon Nurses Association 

Curiosity Leads to Better Service

A successful practice crosses state lines.

October 3, 2014
alt="A patient advisory council."

A patient advisory council in Southern California meets to discuss service and quality issues. 

Learning by Listening: Patient Advisory Councils

Patients speak up, help improve service.

October 3, 2014
Doctor and patient talking together

Want to know what your patients think? Ask them!

From the Desk of Henrietta: Mind, Body, Service

Give patients a voice.

October 5, 2014
South Bay Medical Center

Members of the Labor and Delivery UBT at South Bay Medical Center in Southern California, a high-performing team

Around the Regions (Fall 2014)

What teams across KP are doing in partnership.

October 7, 2014
alt="Training can prevent needlesticks."

RNs Jessica Heffern, Leanne Vitacco, Brittni Demers and Lucas Pepin (not pictured) led the drive for needle safety.

Making the Point About Needle Safety

Nurses lead on needlestick prevention.

October 17, 2014

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