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New contract in effect for 4 years.
A successful kp.org sign-up campaign resulted in a deluge of messages, and providers found themselves struggling to keep up. That’s when co-leads Rikki Shene, LPN, a member of SEIU Local 49, and manager Eliseo Olvera took action, with help from their UPR.
The Best-Laid Plans
When improving performance, one thing leads to another.
October 6, 2015
Consultants such as Shannon Cazinha (center) can coach teams on the best ways to improve performance.
From the Desk of Henrietta: Put Me In, Coach
UBT consultants and union reps help teams excel.
Union workers, such as SEIU-UHW member Sylvia Reynoso (writing on the board), should have more opportunities to learn about and take part in performance improvement efforts, says our guest columnist.
From the Desk of Henrietta: Performance Is a Union Issue
Seeking an equal voice in improving service and quality.
November 29, 2016
Facility and regional ratings, as well as more rigorous team assessments, are part of the 2015 National Agreement.
Meet Your National Agreement: New Standards for All
How to ensure we are always getting better.
December 7, 2016
Interest-based bargaining involving worker, manager and physician representatives from across Kaiser Permanente is a cornerstone of the partnership.
New Book Spotlights Partnership Success
See what inside and outside experts say about LMP.
March 6, 2017
Tip 1 of 12: Party-hardy to celebrate both successes and failures. Those are great learning opportunities.
12 Tips for Building Your Team in 2018
Make every month count with these helpful ideas.
February 20, 2018
The team-tested practices section can help your team learn from others' successes and failures.
Take the Easy Way Out
Get ideas from other teams instead of starting from scratch.
June 13, 2018