Stories

High-performing teams, like this critical care team in Baldwin Park Medical Center, are the key to improving and sustaining the quality and affordability of U.S. health care.

Navneet Maan (center) , flanked by two colleagues, helps UBTs keep their focus on the things that matter for our patients and members. 

The diagnostic imaging department at the Woodland Hills Medical Center is improving workflow and boosting attendance by drawing on the wide experience of its team members.

The San Diego Nuclear Medicine team discovered that the premise of their first performance improvement project—high repeats of heart scans—was not the problem they initially suspected. Above, assistant technologist and labor co-lead Jessica Larson (left) and technologist Christine Cook (right) assist patient Robert Evans. Larson and Cook are members of OPEIU Local 30.

UBTs can help physicians achieve their clinical goals and improve their efficiency, according to The Permanente Journal. 

Huddles can give teams the opportunity to get good at solving problems together.