Jump to navigation
New contract in effect for 4 years.
A successful kp.org sign-up campaign resulted in a deluge of messages, and providers found themselves struggling to keep up. That’s when co-leads Rikki Shene, LPN, a member of SEIU Local 49, and manager Eliseo Olvera took action, with help from their UPR.
The Best-Laid Plans
When improving performance, one thing leads to another.
October 6, 2015