Stories

Southern California's Biohazards band, extending partnership tools into music-making. 

The Woodland Hills Intensive Care Unit has built a speak up culture with interdisciplinary rounds on patients. As a result, the team has high morale, low turnover—and its patients suffer fewer hospital-acquired infections.

Regaining control: Shannon Cazinha (left), UBT development consultant, worked with management co-lead Linh Chau (center) and union co-lead Fairy Mills (right) to help their Northwest pharmacy team make improvements that gave members more control over their work.

To truly reduce workplace stress and burnout, workers must have the power to make changes that improve their departments, says Ron Ruggiero, president of SEIU Local 105 in Colorado.

Wendy Watson manages stress through vigorous exercise. 

Katie Richardson, MD, master juggler: pediatrician, director of Physician Experience for the Colorado Permanente Group, the mom of an 11-year-old daughter—and expert stressbuster.

Solving problems together as a team, such as this one in Georgia, can help keep stress and burnout at bay. 

Interest-based bargaining involving worker, manager and physician representatives from across Kaiser Permanente is a cornerstone of the partnership.

A new issue resolution process allows partnership disputes to be resolved more quickly.

South Sacramento UBT members build bikes for kids in their community—and build their own team in the process.

Empowering health care workers, managers and physicians to come together in teams and improve performance has been the crown jewel of the Labor Management Partnership.