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New contract in effect for 4 years.
The diagnostic imaging department at the Woodland Hills Medical Center is improving workflow and boosting attendance by drawing on the wide experience of its team members.
Smaller Teams Help Radiology Department Improve Performance
Right-sizing helps UBT win big with team members.
January 19, 2011
Many of Panorama City's unit-based teams are adept at using data to track what's working and what's not; pictured here is Emma Yabut, RN, a UNAC/UHCP member, who is a member of the NICU unit-based team.
How I Learned to Stop Worrying and Love the Data
Once you get over your fear, numbers become your friends.
February 1, 2012
From left, union co-lead Alicia Rendon, former co-lead Amber Cabrera, manager Darren Smith and team sponsor Trissy Bastin.
Beyond Retail: Optician Saves Member’s Sight
New workflow helps save a patient's eyesight.
August 7, 2012
Safe to Speak Up?
How to build a culture where it's safe for all to speak up.
May 1, 2013
When Something Goes Wrong
A good system and courageous leaders are key to speaking up.
Allergy Team Helps Screen for Cancer
UBT changes check-in process to save lives.
February 5, 2014
Jane Baxter and Ingrid Baillie lead the Alpharetta Ob-Gyn UBT.
How to Zoom From Level 1 to Level 4
Quickly move up the UBT Path to Performance.
March 25, 2014
Stephanie Valencia (left), a unit assistant, and Judith Gonzales, a senior unit assistant and the team's union co-lead, go over discharge-related paperwork.
Work With Patients to Ensure Follow-Up Appointments
See how your team can help.
August 19, 2014
Members of the Perioperative team at Ontario Medical Center say performance improvement keeps them sharp.
How to Climb the Path to High Performance
Achieving and sustaining high marks.
September 8, 2014
RN Kathy Stafford, a member of the Oregon Nurses Association
Curiosity Leads to Better Service
A successful practice crosses state lines.
October 3, 2014
Want to know what your patients think? Ask them!
From the Desk of Henrietta: Mind, Body, Service
Give patients a voice.
October 5, 2014
Seamless Teamwork Gives Central Valley Babies a Healthy Start
Helping newborns and new moms thrive.
November 17, 2014