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New contract in effect for 4 years.
"Why reinvent the wheel?" asks Marianne Henson, RN, the clinical operations manager at Falls Church, Virginia. "We already knew what worked."
Boost Your Borrowing
Someone else's idea can be good for a quick win.
March 24, 2015
Some of the Capitol Hill Adult Medicine team: Johnyia King, lead nurse; Sos Miboijana, MD; Jaqueline Cox, receptionist; Nikki Davis, LPN; labor co-lead Louise Casa, a nurse practitioner; and former management co-lead Shirley Moreland, clinical operations manager. King, Davis and Casa are UFCW Local 400 members, and Cox is an OPEIU Local 2 member.
Transforming Transport
See how your team can speed things up.
March 15, 2013
Cindy O'Brien, the team's labor co-lead; Cynthia Field, its management co-lead; and Angela Washington, a clinical assistant II and OPEIU Local 2.
Workflow Helps Patients Control Blood Pressure
How a Mid-Atlantic States team improved flow.
May 8, 2012