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New contract in effect for 4 years.
Members of the Perioperative team at Ontario Medical Center say performance improvement keeps them sharp.
How to Climb the Path to High Performance
Achieving and sustaining high marks.
September 8, 2014
Going From 4 to 1 Shoots Team Up to 5
A UBT's journey along the Path to Performance.
September 9, 2014
"ALL HERE FOR EACH OTHER": By working together, the pharmacy team built trust and dramatically decreased injuries. Shown here, left to right: Nachelle Walker, Clinical Pharmacy Services manager; Ramee Chambers, a Transitional Care manager; and Chakana Mayo, a pharmacy technician and UFCW Local 770 member who is also the team’s workplace safety champion.
Why We Speak Up
Pharmacy eliminates nearly all workplace injuries.
September 7, 2016
Chakana Mayo, a pharmacy technician and UFCW Local 770 member, is a workplace safety champion for her team.
On Speaking Up When You're Not the Boss
<p>Get advice from two union members who've done it.</p>
Facility and regional ratings, as well as more rigorous team assessments, are part of the 2015 National Agreement.
Meet Your National Agreement: New Standards for All
How to ensure we are always getting better.
December 7, 2016
Laughing out loud: Co-leads Terri Imbach, James R. O’Brien, MD, and Christina English, LPN, use fun to shake things up for their Mt. Scott Medical Office unit-based team.
A Dose of Fun
Co-leads use laughter to help their team — and themselves.
September 5, 2017
Customizing care: Medical assistant Guadalupe Pantoja, a member of OPEIU Local 30, takes readings from patient Mary Hart at Kaiser Permanente Rancho San Diego, as part of her Southern California team’s efforts to tailor care for Latino patients with diabetes.
Decreasing Diabetes Disparaties
Personalizing care improves outcomes for Latino patients.
March 22, 2021