Stories

Carol Hammill, a new UPR in Southern California, pictured with her management colleague Ursula Doidic 

RN Christy Borton (left) mobilizes for a safer workforce. 

We're celebrating Kaiser Permanente's rich history, including this ribbon cutting at the South Wing of the Bess Kaiser Hospital in the Northwest region in 1967. 

Lisa Kane, UBT consultant, harnesses teams' enthusiasm for improving service and quality. 

Southern California's Biohazards band, extending partnership tools into music-making. 

A diverse staff (like this team from the perioperative department at the Ontario Medical Center in Southern California) serving a diverse membership is a point of pride and strength for Kaiser Permanente. 

Wendy Watson manages stress through vigorous exercise. 

Union workers, such as SEIU-UHW member Sylvia Reynoso (writing on the board), should have more opportunities to learn about and take part in performance improvement efforts, says our guest columnist. 

No more boring meetings: Members of the Gilroy Medical Offices unit-based team use quick huddles around their visual board to keep their deparment humming. 

High-tech lowers costs: Ninneth “Nina” O’Hara, an SEIU-UHW member and Emergency Department clerk, heads out to get information from a patient using a laptop on wheels.

Let's talk: UBT co-leads Antronette Moore-Mohead and Joanna Harris model great relationship skills.