Stories

High-tech lowers costs: Ninneth “Nina” O’Hara, an SEIU-UHW member and Emergency Department clerk, heads out to get information from a patient using a laptop on wheels.

Now hear this: Leaders and members of this UBT benefit from each other’s complementary workplace experiences. Pictured (left to right) are Lynn Reese, Au.D., a UFCW Local 400 member; Roger Wallace, clinician; and Caroline Masikonde, clinical operations manager. 

Mailing supplies directly to patients turned out to be efficient and popular. 

Answering the call: As Mid-Atlantic States psychotherapist Lindsey McDaniel, a UFCW Local 400 member, and colleagues shift to virtual visits, unit-based teams have helped give employees a voice to improve the delivery of care.

Showing unity: Kaiser Permanente employees at South Sacramento in Northern California rally in support of racial equity.

Baby bonding: Mid-Atlantic team efforts have helped increase breastfeeding rates for Black moms such as LaTisha Thompson (above, with daughter Teigen Roberts) and Kathleen Fulp (below, with husband Donald, daughter Savannah and son Ellington).