Kaiser Permanente and the Alliance of Health Care Unions

Humans of Partnership: Ronald Martin

All of the fears my team has are the same fears I have. I try to connect with them and provide them with feedback and information just as I would like to hear it. What would make me understand the situation better or bring some understanding to me? I try to address their fears. Outstanding communication has been key to my employees feeling safe.

Ronald Martin, clinical nurse manager (Southern California)